News

Florida Panthers Enhance Communication with Dialpad AI Partnership

Admin — Thu, 11 Dec 2025 05:00:00 GMT

Dialpad, in collaboration with Converged Technology Professionals, has partnered with the Florida Panthers to integrate real-time AI into the team’s business communications. The collaboration aims to enhance productivity and customer engagement by leveraging Dialpad’s AI-powered platform for voice, video, and messaging. This move reflects a growing trend of sports organizations adopting advanced technology to streamline operations and improve fan experiences.

SAN RAMON, Calif.--(BUSINESS WIRE)-- Dialpad, the leading AI-powered business communications and agentic platform, announced today a partnership with the Florida Panthers to transform how the back-to-back Stanley Cup champion Florida Panthers operate off the ice.

CTPros and Carahsoft Partner to Deliver Zoom Solutions to SLED Market

Admin — Mon, 17 Nov 2025 16:00:00 GMT

Collaboration Provides Unified Communications and Collaboration Tools to State, Local Government and Education Organizations Through CTPros’ Expertise and Carahsoft’s Public Sector Distribution Leadership

Converged Technology Professionals Announces Partnership with Gartner

Admin — Thu, 20 Apr 2023 14:00:00 GMT

Converged Technology Professionals Announces Partnership with Gartner

CHICAGO, April 20, 2023 -- Converged Technology Professionals, a technology consulting firm and recognized leader in enterprise cloud communication and professional services solutions, today announced their partnership with Gartner, the world's leading research and advisory company.

With the constant evolution of technology, CTPros recognizes the importance of staying at the forefront of the industry. By partnering with Gartner, CTPros can combine their hands-on expertise, including vendor-agnostic solution recommendations, the execution of hundreds of successful cloud implementations, and invaluable post-implementation support services, with Gartner's high-level knowledge and insight into the unified communications industry.

This yin and yang methodology enables CTPros to offer enhanced consultancy services to identify emerging trends in the market and then guide their customer’s strategy to keep them ahead of their competitors while also providing business agility and financial flexibility.

"By partnering with Gartner, we are able to combine a top-down and bottom-up approach that ensures we are advising our clients with the best possible solutions," said Amy Roman, Chief Revenue Officer of CTPros. "Our goal is to help them achieve their business objectives by leveraging the latest technology and insights. We are thrilled to partner with Gartner and look forward to providing our customers with the best of both worlds."

About Converged Technology Professionals

Converged Technology Professionals is a technology and professional services consulting firm specializing in unified communications and contact center. They provide comprehensive, tailored guidance and support throughout their client's strategic adoption journey, from vendor evaluations and contractual advisement to a full suite of implementation and post-implementation services performed by their highly experienced team of in-house business and technical professionals.

View Press Release on PRN Here: https://www.prnewswire.com/news-releases/converged-technology-professionals-announces-partnership-with-gartner-301802443.html

Converged Technology Professionals Wins Top Advisor Award from RingCentral

Admin — Wed, 01 Mar 2023 15:00:00 GMT

Converged Technology Professionals Named #1 Technology Services Advisor of the Year by RingCentral, Inc.

Converged Technology Professionals Named Professional Services Partner by ScanSource

Admin — Fri, 20 Jan 2023 15:00:00 GMT

Converged Technology Professionals Named Professional Services Partner by ScanSource

Converged Technology Professionals Donates to Peyton Manning Children's Hospital

Admin — Fri, 23 Dec 2022 15:00:00 GMT

Converged Technology Professionals Donates to Peyton Manning's Children's Hospital at Ascension St. Vincent

Converged Technology Professionals Joins Balto to Boost Contact Center Performance

Admin — Wed, 24 Aug 2022 14:00:00 GMT

Converged Technology Professionals Joins Balto's Partner Program to Empower Agents and Drive Growth for Contact Centers

Converged Technology Professionals Named #3 Overall RingCentral Premier Partner

Admin — Mon, 11 Jul 2022 14:30:00 GMT

Converged Technology Professionals Named #3 Overall RingCentral Premier Partner

July 11th, 2022 — Converged Technology Professionals, a leading consultative provider of unified communications platforms and implementations, announced today its achievement of being named third overall of RingCentral’s Premier Partners.

RingCentral, which recently became the exclusive provider for Mitel/ShoreTel Connect customers, is continuing its High-Performing Partners Program recognizing elite partners for their exceptional performance. Converged Technology Professionals was named #3 overall due to annual sales with RingCentral.

Known for its exceptional customer service and partner collaboration, RingCentral aligns with the principles Converged Technology Professionals subscribes to when advising, planning, implementing, and supporting its clients through the cloud communications process.

When asked about their continued success as a top RingCentral partner, Joe Rittenhouse, the President of Business Development at Converged, had this to say:

“We are honored to be one of RingCentral’s top Premier Partners for the third year in a row, and it is a testament to our cloud procurement process. Besides being the only global partner certified to perform RingCentral UCaaS and CCaaS implementations in-house, we also offer a deep discovery process and many other unique benefits for our customers evaluating the platform.”

About Converged Technology Professionals

Converged Technology Professionals specializes in helping organizations create the right business communications strategy to empower their team members today while also planning for future needs with secure, reliable cloud communication and contact center solutions.

Converged Technology Professionals Partners with Secure Payment Leader PCI Pal

Admin — Fri, 29 Apr 2022 14:00:00 GMT

Converged Technology Professionals Partners with PCI Pal

April 29th, 2022 — Crystal Lake, IL — Converged Technology Professionals, a leading unified communications provider and implementation consultant, announced today the addition of a new partner, PCI Pal, a global cloud platform processor of secure payments and data products.

"We're always looking for the best solutions to offer our client base. PCI Pal is a natural fit for organizations that use cloud-based office and contact center platforms," said Chris Frey, Vice President of Cloud and Contact Centers with Converged Technology Professionals. "From ensuring proper PCI industry-standard compliance to optimal secure payment processing solutions, PCI Pal makes sense for our customers."

Many businesses believe their handling of customer information, such as payment processing, meets regulatory standards when it may not. PCI Pal ensures compliance while protecting company data, safeguarding its reputation, and building consumer trust.

About PCI Pal

PCI Pal is a leading provider of SaaS solutions that allows companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.