Webinars

How to Use Digital Healthcare Contact Center Solutions to Enhance Patient Experience

Admin — Thu, 21 Sep 2023 06:45:00 GMT

Healthcare Principals with 50+ years of combined experience share practical Contact Center solutions that transform patient experience and drive loyalty.

What is the Best Strategy to Integrate Microsoft Teams and Telephony?

Admin — Thu, 04 May 2023 06:15:00 GMT

Technology is constantly advancing, and astute business communications strategies need to keep pace. During the rapid transition to a hybrid work environment, Microsoft Teams had a transformational impact on the way many businesses connect, collaborate, and meet. Now IT leaders are under pressure to capitalize on their already significant investment in Microsoft O365 licensing and bringing as many communications as possible into Teams.

But the question is how to incorporate telephony to build a cohesive cloud solution? There’s a lot of content out there, but most of it is biased, product marketing. So let’s cut through the noise.

Finding Harmony After Mitel: Sweetwater's Journey to Cloud

Admin — Wed, 09 Nov 2022 08:45:00 GMT

Sweetwater's Journey to Cloud with 8x8

Featuring:

Alton Harewood, Global Solutions Architect at 8x8
JP Eagleson, Vice President of IT at Sweetwater

Mitel, RingCentral, and You

Admin — Tue, 18 Oct 2022 09:45:00 GMT

Mitel, RingCentral, and You Event - 10/18/2022

Featuring:

Frank Skiffington, SVP, Americas at Mitel
Garry Simpson, Sales Engineer at RingCentral
Lori Campbell, UCaaS and CCaaS Solution Architect at Converged Technology Professionals

Mitel to RingCentral Roundtable Discussion

Admin — Tue, 26 Jul 2022 10:30:00 GMT

We are joined by a panel of industry experts as they discuss what the move to the cloud looks like when leaving the Mitel Connect (previously ShoreTel) PBX to Magic Quadrant Leader, RingCentral.

Interview: Brian Bonebreak, Sales Engineer, 8x8

Admin — Wed, 18 May 2022 09:30:00 GMT

In this presentation you will see a high level overview of the 8x8 platform and how it will function for various departments in your organization.

Interview: Steve Baumgartner, CIO, Inpro Incorporated

Admin — Wed, 18 May 2022 08:00:00 GMT

Steve Baumgartner, CIO of Inpro Incorporated and Chris Frey, VP of Cloud & Contact Centers at Converged Technology Professionals give valuable insights in how to make the switch to cloud communications as smooth as possible.

Interview: John Poli, Healthcare Industry Principal at RingCentral

Admin — Wed, 27 Apr 2022 09:00:00 GMT

In this live interview we are joined by John Poli, Healthcare Industry Principal at RingCentral, and Chris Frey, VP of Cloud & Contact Centers at Converged Technology Professionals. Hear about the recent developments in healthcare and how RingCentral is responding to remain an industry leader.

Interview: Paul Stage, Director of IT Infrastructure, Axia Women's Health

Admin — Wed, 27 Apr 2022 07:30:00 GMT

We sit down with Paul Stage, Director of IT Infrastructure at Axia Women's Health to discuss why Axia chose RingCentral for their business communications and what working with a trusted IT partner who can conduct product implementations means.