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Unify voice, video, and messaging into a single cloud platform configured to how your organization actually works and supported after go-live.

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Build a contact center environment that routes correctly, reports accurately, and performs from day one rather than after months of post-launch fixes.

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Artificial Intelligence

Automate high-volume routine interactions like password resets, appointment scheduling, and self-service so your team handles the calls that actually need a human.

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Interactive Voice Response

Design call flows that contain more interactions, reduce handle time, and get callers to the right place without frustrating them out of the queue.

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Move off legacy or on-premise systems with a structured migration that protects your phone numbers, your integrations, and your continuity throughout.

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CTPros partners with every leading UCaaS and CCaaS vendor and stays accountable for the implementation long after the vendor's team moves on.

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Pro Sports, Casino & Hospitality

Give your organization the communications platform to match the pace of game days, large-scale events, and the fan or guest experience your brand depends on.

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Healthcare

Deploy HIPAA-compliant UCaaS and CCaaS that serves patients, supports clinical staff, and meets the security standards a healthcare organization cannot compromise on.

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Manufacturing

Keep multi-site operations connected with a cloud communications platform built for uptime, distributed workforces, and the complexity of a manufacturing environment.

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Government

Work with FedRAMP-authorized platforms and a partner who understands public sector procurement for faster deployment, less red tape, and no surprises.

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Financial Services

Implement compliant UCaaS and CCaaS for financial organizations that handle sensitive client data, with security standards built in from the start rather than reviewed after the fact.

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Give attorneys the mobility and reliability they need, protect client confidentiality, and handle calls across every office on a platform built for how legal firms actually work.

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Resources
CTPros Blog

How Better Routing Logic Improves Both CX and Agent Efficiency

PoC vs. Pilot: How to Test AI in Your Contact Center Without Overcommitting

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Case Studies

AI UCaaS Pro Sports, Casino & Hospitality Dialpad
Florida Panthers: Championship-Level Communications, On and Off the Ice

Healthcare Workforce Optimization AI UCaaS Zoom
Pompa Program: Transforming Call Intelligence with ZRA

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Locations

CTPros operates from Crystal Lake, Illinois and Indianapolis, Indiana with a 100% U.S.-based team supporting enterprise clients across the country.

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Gartner

See what verified enterprise buyers say about working with CTPros on Gartner Peer Insights, with independent reviews from IT leaders who have been through the process.

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News

The latest from CTPros including partnership announcements, platform certifications, client milestones, and industry developments worth knowing about.

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Join a nationally recognized cloud communications consultancy where the work is real, the clients are enterprise, and the team knows what it's doing.

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Solutions
Unified Communications

Unify voice, video, and messaging into a single cloud platform configured to how your organization actually works and supported after go-live.

Learn More About UCaaS →

Contact Centers

Build a contact center environment that routes correctly, reports accurately, and performs from day one rather than after months of post-launch fixes.

Learn More About CCaaS →

Artificial Intelligence

Automate high-volume routine interactions like password resets, appointment scheduling, and self-service so your team handles the calls that actually need a human.

Learn More About AI & Automation →

Interactive Voice Response

Design call flows that contain more interactions, reduce handle time, and get callers to the right place without frustrating them out of the queue.

Learn More About IVR →

Cloud Infrastructure

Move off legacy or on-premise systems with a structured migration that protects your phone numbers, your integrations, and your continuity throughout.

Learn More About Cloud Infrastructure →

Vendors

CTPros partners with every leading UCaaS and CCaaS vendor and stays accountable for the implementation long after the vendor's team moves on.

Learn More About Vendors →
CloudCare
Industries
Pro Sports, Casino & Hospitality

Give your organization the communications platform to match the pace of game days, large-scale events, and the fan or guest experience your brand depends on.

Learn More About Pro Sports →

Healthcare

Deploy HIPAA-compliant UCaaS and CCaaS that serves patients, supports clinical staff, and meets the security standards a healthcare organization cannot compromise on.

Learn More About Healthcare →

Manufacturing

Keep multi-site operations connected with a cloud communications platform built for uptime, distributed workforces, and the complexity of a manufacturing environment.

Learn More About Manufacturing →

Government

Work with FedRAMP-authorized platforms and a partner who understands public sector procurement for faster deployment, less red tape, and no surprises.

Learn More About Government →

Financial Services

Implement compliant UCaaS and CCaaS for financial organizations that handle sensitive client data, with security standards built in from the start rather than reviewed after the fact.

Learn More About Financial Services →

Legal

Give attorneys the mobility and reliability they need, protect client confidentiality, and handle calls across every office on a platform built for how legal firms actually work.

Learn More About Legal →
Resources
CTPros Blog

How Better Routing Logic Improves Both CX and Agent Efficiency

PoC vs. Pilot: How to Test AI in Your Contact Center Without Overcommitting

Explore the Blog →

Case Studies

AI UCaaS Pro Sports, Casino & Hospitality Dialpad
Florida Panthers: Championship-Level Communications, On and Off the Ice

Healthcare Workforce Optimization AI UCaaS Zoom
Pompa Program: Transforming Call Intelligence with ZRA

Explore the Case Studies →

On-Demand Webinars

Explore the On-Demand Webinars →

White Papers

Explore the White Papers →

Frequently Asked Questions

Answers to the most common questions about working with CTPros.

Explore FAQs →
About
- Locations
- Gartner
- News
- Careers
Locations

CTPros operates from Crystal Lake, Illinois and Indianapolis, Indiana with a 100% U.S.-based team supporting enterprise clients across the country.

View Our Locations →

Gartner

See what verified enterprise buyers say about working with CTPros on Gartner Peer Insights, with independent reviews from IT leaders who have been through the process.

View Our Gartner →

News

The latest from CTPros including partnership announcements, platform certifications, client milestones, and industry developments worth knowing about.

View Our News →

Careers

Join a nationally recognized cloud communications consultancy where the work is real, the clients are enterprise, and the team knows what it's doing.

View Our Careers →

Contact Us

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Florida Panthers Enhance Communication with Dialpad AI Partnership

Dec 11, 2025

Florida Panthers Enhance Communication with Dialpad AI Partnership

Dialpad, in collaboration with Converged Technology Professionals, has partnered with the Florida Panthers to integrate real-time AI into the team’s

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CTPros and Carahsoft Partner to Deliver Zoom Solutions to SLED Market

Nov 17, 2025

CTPros and Carahsoft Partner to Deliver Zoom Solutions to SLED Market

Collaboration Provides Unified Communications and Collaboration Tools to State, Local Government and Education Organizations Through CTPros’

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Converged Technology Professionals Announces Partnership with Gartner

News

Apr 20, 2023

Converged Technology Professionals Announces Partnership with Gartner

Converged Technology Professionals Announces Partnership with Gartner CHICAGO, April 20, 2023 -- Converged Technology Professionals, a technology

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Converged Technology Professionals Wins Top Advisor Award from RingCentral

Mar 01, 2023

Converged Technology Professionals Wins Top Advisor Award from RingCentral

Converged Technology Professionals Named #1 Technology Services Advisor of the Year by RingCentral, Inc. Chicago, IL, March 1, 2023

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Converged Technology Professionals Named Professional Services Partner by ScanSource

News

Jan 20, 2023

Converged Technology Professionals Named Professional Services Partner by ScanSource

Converged Technology Professionals Named Professional Services Partner by ScanSource CHICAGO, January 20, 2023 /PRNewswire/ -- Converged Technology

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Converged Technology Professionals Donates to Peyton Manning Children's Hospital

News

Dec 23, 2022

Converged Technology Professionals Donates to Peyton Manning Children's Hospital

Converged Technology Professionals Donates to Peyton Manning's Children's Hospital at Ascension St. Vincent 12/23/22 —Crystal Lake, IL—Converged

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Converged Technology Professionals Joins Balto to Boost Contact Center Performance

News

Aug 24, 2022

Converged Technology Professionals Joins Balto to Boost Contact Center Performance

Converged Technology Professionals Joins Balto's Partner Program to Empower Agents and Drive Growth for Contact Centers August 24th, 2022 — Crystal

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Converged Technology Professionals Named #3 Overall RingCentral Premier Partner

Jul 11, 2022

Converged Technology Professionals Named #3 Overall RingCentral Premier Partner

Converged Technology Professionals Named #3 Overall RingCentral Premier Partner July 11th, 2022 — Converged Technology Professionals, a leading

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Converged Technology Professionals Partners with Secure Payment Leader PCI Pal

News

Apr 29, 2022

Converged Technology Professionals Partners with Secure Payment Leader PCI Pal

Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professionals, a leading unified

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