About Us

Converged Technology Professionals is dedicated to providing quality service and support for businesses and contact centers looking to improve their business communications strategies and infrastructure including voice, collaboration, contact centers and networking and security solutions.



Proven 100% Customer-First Focus

We hold all those within our company as well as the vendors we partner with to the highest degree of integrity and excellence.  Our qualified staff includes seasoned industry professionals with a wide range of experience and talents, that together our entire team contributes to the success of every client we are responsible for.

The belief that we have always held to from the start remains today, which is to always put the customer first.   We call ourselves trusted advocates for our customers, and every vendor we partner with knows that we will stand by our customer through thick and thin, going to bat for them making sure that their interests are always placed above those of a third party, no matter how large they may be.

Our commitment to providing the best vendors and experience for our customers means if a vendor isn’t providing the quality of service we promise, then that vendor isn’t right for us. 

It is for this reason that we are proudly a top RingCentral Premier Partner for cloud phone and contact center solutions, as well having earned the Mitel Platinum Partners status for on-prem PBX solutions. Unlike many in our line of work, we do not offer a wide range of vendors, we only partner with whom we consider the best. Our knowledge of the solutions enables us to ensure our customers are purchasing what they need for their unique business needs, and not overspending for services or products they do not require. Contact us today to hear about our consultation services and how we can help you!

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Delivering Results for our Customers

As a national company with headquarters in Crystal Lake, IL, we have customers from local law firms to the Milwaukee Brewers, Chicago Cubs, Detroit Lions, national banks such as CIBC, manufacturers like Storage Battery Systems, Echo, Stanley Black and Decker and many others.  

At Converged, our clients know they can turn to us with questions regarding the communication technologies they deploy and the infrastructure that support them, making sure their employees are increasingly efficient and productive.  

Our team of engineers are the best in the industry and provide great depth and insight into the how’s and why’s of networking and security best practices

Our sales and support teams are also experienced in the industry, with the ability to provide the proper consultative advice that customers need before, during and after project implementations.

Converged Technology Professionals is a trusted and proven partner ready to help you and your business communications.  

To learn more about our services, please contact us today. 



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