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A phone system is more than just an ordinary phone system for those in manufacturing. It is the communications lifeline between all the moving parts of your business, from your customer service agents to production lines, warehouse facilities, and shipping.

At Converged Technologies Professionals, we help manufacturers discover new ways to transform their phones and communications to enable their entire workforce, both regionally and globally, to collaborate and communicate more efficiently and productively.


Unify and Streamline Communications

Let's Unify and Streamline Your Business Communications

We understand that every minute counts, and meeting deadlines for placing and fulfilling orders are critical to your business's success. Using the right technologies and platform, you can streamline and simplify communications between office personnel, warehouse facilities, and your customers. 

This helps your business save time and money and will meet the high levels of customer service your clients expect.

Professional Consultations

Rely on our Professional Consultation and Support

Every manufacturer has unique communication challenges that need to be solved, which is why having a true partner like Converged Technology Professionals makes such a big difference. 

As a trusted RingCentral Premier Partner and as a partner with other leading industry vendors, we are able to provide the expert consultation and support you need to implement a manageable and reliable unified communications cloud-based phone solution that is tailored to your specific situation.

Dedicated TAM

Meet Your Technical Account Management Team

When moving to a new cloud provider for your manufacturing business communications, Converged is there with you every step of the way. Whether migrating from an onsite PBX to the cloud, or transferring from one cloud provider to another, you will have our technical account management (TAM) team available to facilitate a smooth migration process. 

Optional ongoing post-implementation assistance is also available through our Professional Services offerings.

We are With You Every Step

We Are With You Every Step

Unlike partners or telecom agents that are focused on landing the “sale,” our goal is to focus on our long-term relationship with you. Our clients turn to us to help them with their communications, and we've earned their loyalty because they know that we are loyal to them first. 

That’s why we will be your trusted partner through the length of your agreement providing the guidance and trusted advisement you need as your business goals or requirements change.

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Helping Manufacturers Choose the Right Cloud Solution

Global Communications to Support Your Manufacturing Operations

As a RingCentral Premier Partner, we can help seamlessly connect multiple regional or global offices through a unified communications solution. With global data centers manufacturers can drastically reduce long distance usage costs, manage user accounts easily from a single location, and enable improved collaboration between multiple offices. 

Remote Work, Work from Home, and Mobility

Using a reliable cloud solution, like RingCentral, can strategically enable employees or agents to work from home, in the office, or anywhere in between while not compromising security or service reliability.  As your communications partner we’ll make sure your employees are equipped with the proper gear, such as platform-compatible headsets or desk phones that are perfectly suited for the role of each employee.

Secure Communications

Whether video conferencing, screen sharing, voice calling, file sharing, or faxing, we only work with providers that have the privacy and security certifications such as HITRUST to ensure all your channels are protected.

Integration with 3rd Party Applications

As part of our consultative approach, we will work with you to make certain any necessary 3rd party integrations are available such as CRMs, billing platforms, and more. Not all platforms are created equal, and it’s essential that you are fully aware of any limitations that could cause issues further down the road.

Easier IT Administration and Management for Manufacturing Businesses

Unlike an onsite PBX, the cloud offers easier manageability for a variety of previously time-consuming tasks from automatic updates, new feature deployments, and centralized user account management. By eliminating the need for additional onsite equipment and labor, manufacturers can reduce overhead costs, freeing up IT staff to focus on other important responsibilities.   

If you’d like to learn more about moving to a reliable cloud platform for your phone and communications needs and would like to see a demo of RingCentral or our other providers, please contact us today. 


Converged Technology Professionals did an exceptional job of listening to what we had to say and then offered suggestions to doing things differently, and that’s the guidance we wanted.  They know their resources, and they know how to utilize those resources, and how to pull comfort levels in. They’re definitely on top of their game.

Director of IT   
Julia Flynn, Jasper Engines   


Manufacturers That Use Mitel Phone Systems

The Mitel MiVoice Connect phone and uc solution is an onsite/on-premise PBX that allows manufacturers to have complete control over the configuration and management of their phone system. When you need a qualified and reliable Mitel Platinum partner to help manage and support your phone system, contact Converged Technology Professionals


Phone Systems

Phone Systems

Finding a phone system that addresses the challenges your business faces every day is paramount to your success. 

Unified Communications

Unified Communications & Collaboration

Unified communications such as phone, meetings, video, and messaging make the use of disparate tools and applications a distant memory.   

Cloud & On-Site

Cloud and Onsite Phone Solutions

Ask us to perform a FREE cost comparison analysis between your current solution and moving to the cloud. 

Mass Notifications

Emergency Mass Notifications

Easily and quickly alert workers of emergencies when a disaster occurs. 


Building a Solid IT Network Infrastructure 

Our network consultants can provide the support and services you need to ensure your data and voice networks are stable and reliable.

Conferencing & Collaboration

Conferencing and Collaboration

Improving teamwork collaboration that increases productivity and engagement.



Our business is based on providing the best level of support and service to our customers. Our passion for excellence and pursuit to always be the best is what has made us successful as a Mitel Platinum Partner.  That's why we chose our VoIP Swami to represent our experience and knowledge. To learn more why our customers choose us, read our customer success stories here.

Contact Us

We are only a call or email away. If you'd like to learn more about our support services for those in manufacturing we'll be glad to speak with you. Call (877) 328-7767 or contact us today.  




Our commitment is to provide you with the support and reliability your business demands. As your partner, we become your advocate, standing by you and with you, addressing your questions, offering advice and feedback, and supporting your goals until completion.

Contact us

Contact Us