RingCentral products at a glance

RingCX: A cloud-native, intelligent contact center solution that integrates RingCentral’s unified communications with advanced AI capabilities to streamline customer interactions.

RingEX: An evolution of the RingCentral MVP platform, designed to enhance the employee experience by integrating advanced AI capabilities across phone calls, SMS, meetings, and messaging. Key features include real-time call notes, messaging recaps, and generative AI search across conversations, making daily communications smoother and more insightful.

Ring Central Contact Center (NICE CXone): A cloud contact center through partnership with NICE CXone, which is tightly integrated with the company’s office product as a unified solution.

MS Teams Integration: A native platform integration with Microsoft Teams to enhance communication and collaboration by embedding RingCentral’s telephony features directly into the Teams application.

RingSense: An AI-powered platform that leverages generative AI and conversational intelligence to analyze conversations, providing insights into customer interactions, agent performance, and business trends. It aims to enhance productivity and business outcomes by turning conversation data into actionable insights.

RingCentral is one of our preferred UCaaS providers for the Mid and Enterprise Office and Contact Center markets. They are a Magic Quadrant Leader for UCaaS 9 years in a row and provide reliable, secure, and affordable phone and unified communications solutions for organizations worldwide.

To speak with one of our team members, please contact us today. 

If you're a current Mitel customer that's transitioning to RingCentral, click here to learn about our time and materials contract or a blocks of time provided by our certified engineers and support team.