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Zoom Partner

Leading Phone and Video Conferencing Solution for Growing Businesses

  

Zoom is a leading provider of phone, video conferencing and webinar solutions designed to support global teams, large enterprises, and businesses with remote workers. The Zoom platform, with a true cloud architecture, makes it easy to utilize and integrate with many other tools.

Why We Partner with Zoom

At Converged Technology Professionals, we are committed to providing our customers with the best communication and collaboration solutions available. That’s why we have chosen to partner with Zoom, a leader in the industry. Here are the key reasons why this partnership benefits you:

1. Expanding Your Reach

By partnering with Zoom, we bring you a globally recognized and trusted platform. This means you get access to cutting-edge communication tools that can help you connect with clients, colleagues, and partners around the world, seamlessly and efficiently.

2. Comprehensive Support and Resources

Our partnership with Zoom ensures that you receive top-notch support and resources. From training to ongoing assistance, we are equipped to help you make the most of Zoom’s powerful features, ensuring a smooth and productive experience.

3. Innovative Solutions

Zoom offers a wide range of innovative products, including video conferencing, Zoom Phone, Zoom Contact Center, and AI-powered tools like Zoom Virtual Assistant. These solutions are designed to meet diverse needs, helping you stay ahead in a competitive market.

4. New Revenue Opportunities

By choosing Converged Technology Professionals and Zoom, you are investing in a partnership that prioritizes your success and growth. We are excited to bring you the best in communication and collaboration technology.


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Our very own Joe Rittenhouse is going to be speaking at Zoomtopia Parner Connect on October 9th. This is a live streaming event featuring keynote speakers and presentations about the latest platform innovations. For more information check out the Zoomtopia Partner Connect website here.
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Zoom coupled with Cloudcare - A winning combination

Converged Technology Professionals CloudCare service is a perfect fit for your UCaaS and CCaaS business platform. Here are some key reasons why our CloudCare service is a great fit for customers using Zoom:

1. Vendor-Agnostic Expertise

CloudCare offers unbiased, expert advice tailored to your specific needs, ensuring you get the most out of your Zoom solutions.

2. Strategic Partnership

They provide strategic guidance, assist with contract negotiations, and ensure seamless implementation and continuous support for your Zoom services.

3. Customized Support

CloudCare offers support agreements designed around your unique requirements and budget, ensuring you receive the best possible service.

4. Comprehensive Solutions

From planning and implementing next-generation cloud solutions to managing complex multi-site deployments, CloudCare enhances your Zoom experience.

5. Continuous Growth and Success

With CloudCare, you secure a strategic ally committed to your continuous growth and success in leveraging Zoom’s communication technology.

 

As a Zoom partner, we work to ensure that your business gets access to the right tools and services it needs to achieve operational goals while controlling costs and limiting disruption to your activities. This not only enhances your operational efficiency but also opens up new revenue streams, allowing you to grow your business. Learn more about Zoom video, service integration, and what can serve your operations best. To speak with one of our team members, please contact us today. 

 

Zoom Signs Its Largest Contact Center Deal with over 1100 CCaaS seats:

According to Eric Yuan, CEO of Zoom, the client chose Zoom after evaluating multiple contact center offerings, with a particular focus on architecture, roadmap, and AI. Details can be seen here about the largest contact center deal Zoom has signed to date.


Video ConferencingVideo Conferencing Simplified

Zoom is built to be easy for any team member to use for starting or joining meetings and collaborate during the conversation. With one-click video conferencing, you have access regardless of device, with HD video and audio for two people, up to 1,000 video participants. And every meeting is secure.

Live Broadcasts and on-demand recordingLive broadcasts and on-demand recording

Reach your entire team with any single meeting. Go beyond inviting people to join or requiring Zoom and share live broadcast links on social media and YouTube, plus generate recordings for on-demand or recurring viewing. Remove limits on your message.

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Keeps Teams Engaged and HappyKeep teams engaged and happy

Zoom helps you have meetings that drive to a purpose and generate results, instead of sending staff to sleep. Keep engagement high with built-in interactivity including chat and link sharing, polling, virtual hand-raising, Q&A segments, and more. Plus everything is saved and shared, giving you a searchable history for meetings and interactions.

Robust Analytics to Understand Your Success Robust analytics to understand your success 

Understand how your meetings are working and what’s resonating, all thanks to native tools. Zoom automatically includes and can generate reports on attendance, polling questions and answers, attendee engagement, and even take notes and questions for follow up Q&As or direct outreach to staff and customers.

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Hosted video conferencing solutions are mission-critical for any business to meet customer demands and internal needs effectively. As leading video and telecommunications consultants, Converged Technology Professionals is here to help you ask the right questions and get the best answers for selecting the phone and customer support system that is right for you.

Contact us today to learn more about how we can help you find the right service that supports agents, helps customers, and keeps management simple and effective.

 

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