Enterprise Solutions

As a growing enterprise, stepping up to a new communications platform is not easy. It takes extensive planning, management, and coordination across many departments. Your IT leaders could spend years vetting potential PBX solutions and understanding all the complexities involved while never gaining complete clarity on the best path forward.

At Converged Technology Professionals, we work alongside enterprise clients as a natural extension of their IT leadership team to help them make better decisions on communications technologies. Our team is uniquely qualified to guide you through the evaluation process since we fully understand the technologies that drive enterprise. We can vet your unique challenges against many of Gartner’s UCaaS and CCaaS leaders to alleviate your concerns and guide you every step of the way.

Additionally, our leadership team sits on the Board of Directors for brands like RingCentral and 8x8 to extend additional benefits to your enterprise organization, such as more favorable contract terms and financial incentives. We take the word “partner” very seriously and work hard on your behalf, from reviewing potential cloud solutions to migration and well beyond.

Leaders in Cloud Contact Center

Converged Technology Professionals has unique relationships with the nation’s leading Gartner Magic Quadrant leaders in cloud contact center technologies to provide you with a streamlined buying experience and path to the cloud.

We Design Over the Top Solutions

Our team has extensive enterprise experience designing, installing, and maintaining on-prem, cloud, and hybrid PBX deployments. We design solutions that make the most sense for your organizational needs and your bottom line.

Trust Our Professional IT Services

With our IT roots dating back to early ShoreTel deployments in the 90s, our team has evolved with communications technologies and expanded our professional services to serve as a true one-stop shop for IT services and hardware.

Microsoft Teams Integrations

Is your organization heavily reliant on Microsoft Teams? Let us guide you on integrating Teams into a full-featured UCaaS solution that integrates with modern cloud contact centers. Learn how we can unify your team and your technologies.

Expert Guidance to Streamline Research

We take the guesswork out of evaluating new UCaaS and CCaaS technologies by handling most the research and evaluation phases on your behalf, then providing you with executive summaries and direct comparisons.

Receive Holistic Consultation & Guidance

At our core, we are problem solvers and our team continually works on your behalf to find ideal solutions that fit your corporate needs. We have decades of experience solving communication problems for enterprise clients.

Continuing Support Options for the Life of Your Account

With Converged Technology Professionals, our Technical Account Management (TAM) team provides support during the migration and implementation process to ensure a smooth transition. Ongoing post-implementation assistance is also available through our Professional Services offerings.

OUR COMMITMENT TO YOU

Our commitment is to provide you with the outstanding support and reliability your business demands. As your partner, we become your advocate, standing by you and with you, addressing your questions, offering advice and feedback, and supporting your goals throughout your digital communications journey.