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Did You Miss Our Webinar How to Use Digital Healthcare Contact Center Solutions to Enhance Patient Experience

No worries! You can watch it here.  And check back soon for the next great event.

Abou the event:

A Vendor Agnostic Strategic Discussion with Healthcare Principals at leading UCaaS, CCaaS, and Third-Party Integration Providers

While healthcare providers routinely use industry-best, cutting-edge medical equipment, that isn't the case for digital tools that enhance patient experience, despite patient loyalty being driven by Electronic Medical Records (EMR) interactions. Digital healthcare tools tend to lag significantly due to a lack of priority, comprehension of the benefits for customers or medical staff, and a lack of understanding of what has been successful across the industry.

CTPros Vice President of Solution Architecture, Chris Frey, and a panel of Healthcare Principals will look into how the Healthcare industry can improve the Patient Experience as they discuss:

  • What are the key-drivers healthcare organizations need to consider when integrating into their EMR?
  • Which integration solutions are available that are working for other customers?
  • What does the integration ecosystem look like with EMR providers?
  • When should healthcare providers consider using a third-party integrator?

Watch today to understand the current trends that are being seen in the marketplace.

Healthcare Webinar Invites for Social Media 

Did you miss our webinar What Is the Best Strategy to Integrate Microsoft Teams and Telephony: A Vendor-Agnostic Discussion?

No worries! You can watch it here. And check back soon for the next great event.

About the Event:

Technology is constantly advancing, and astute business communications strategies need to keep pace.

During the rapid transition to a hybrid work environment, Microsoft Teams had a transformational impact on the way many businesses connect, collaborate, and meet.

Now IT leaders are under pressure to capitalize on their already significant investment in Microsoft O365 licensing and bringing as many communications as possible into Teams. 

But the question is how to incorporate telephony to build a cohesive cloud solution?

There’s a lot of content out there, but most of it is biased, product marketing. So let’s cut through the noise.

Join renowned industry analyst, Zeus Kerravala and CTPros VP Solution Architecture, Chris Frey for an impartial discussion around the 5 key questions around Microsoft Teams and telephony…

  1. What are my options? What is everyone else doing?
  2. Is there a “one size fits all” solution? Why or why not?
  3. If not, how do we ensure platforms work together successfully?
  4. What is the most cost-effective path?
  5. What does support look like? How do we ensure this goes smoothly?
Teams Event Full Video Still 

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