Soundbyte: What Supervisor Tools Come With RingCentral Contact Center? (1:49)
Webinar soundbyte from full webinar: Next-Gen Contact Center Agents: RingCentral Contact Center
In this soundbyte, Christopher DeLeon explains what the supervisor's module looks like in RingCentral Contact Center. With advanced analytics and supervisory functions like being able to monitor a call and coach agents, you can provide your contact center agents with valuable insights to improve efficiency.
- Christopher DeLeon, RingCentral
- Chris Frey, Converged Technology Professionals