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CT-Pros News | Jul 24, 2017
Converged Technology Professionals broadens commitment to exceptional customer service by partnering with ScanSource, a leading distributor of communications equipment whose strong infrastructure enables rapid order fulfillment and dependable shipping.
Converged Technology Professionals, a ShoreTel unified communications and phone systems provider, announced today a new partnership with ScanSource, a leading global distributor of communications equipment and supplies.
The strategic alliance solidifies Converged’s customer-first focus by partnering only with vendors that meet their demanding high standards of quality service and support that exceed industry norms.
As a distributor of ShoreTel equipment, ScanSource employs a team of experienced personnel dedicated to the ShoreTel product line making the partnership a valuable asset to both Converged and their clients.
“CT-Pros is one of the top ShoreTel partners worldwide, and we are excited to work with them by providing distribution services for ShoreTel equipment to their customers,” states Rich Long, President, North America, at ScanSource Communications. “It is clear that just as we have a business model that puts a customer-first focus on all we do, CT-Pros also has the same dedication for providing first-class support to their customers. We look forward to a long-term relationship founded on a promise of quality service and support.”
“Our decision to partner with ScanSource allows us to confidently provide reliable and rapid product procurement and shipping that our customers expect,” states Mandie Dekker, Inside Sales Manager at CT-Pros. “We refuse to give our customers anything less than the best, and our partnership with ScanSource is proof of our desire to continue to improve in the services we provide our customers."
The partnership with ScanSource comes at a time when Converged will be announcing further improvements and enhancements that will provide an ever greater customer experience for their clients.
To learn more about Converged Technology Professionals, Inc. please visit www.voipswami.com.