Insight and updates on UCaaS, CCaaS, cloud migration, and more


Blog Entries tagged as: covid

  • Business Leaders Question the Hybrid Workplace

    Business Leaders Question the Hybrid Workplace

    Apr 12, 2022
    For many businesses, the era of remote work is over. Those same employers may also be getting hit the worst by "The Great Resignation." See how your organization can not fall victim to increased turnover rates by implementing a hybrid work environment.
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  • Four Common Signs Your Internal Communications Are Failing

    Four Common Signs Your Internal Communications Are Failing

    Mar 22, 2022
    While we love remote work, we are not blind to the downsides that could come with working from home. That is why it is important to be mindful of the potential negatives so that they can be prevented in the future. See what warning signs your organization should be on the lookout for!
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  • The 2022 UCaaS Preview Upcoming Trends in Unified Communications

    The 2022 UCaaS Preview: Upcoming Trends in Unified Communications

    Jan 07, 2022
    From the rise of hybrid work to many high-profile acquisitions, the communications industry went through a lot of changes in 2021. And with no signs of slowing, it is looking like 2022 will be full of exciting shake-ups as well.
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  • How Medical Practices Can Better Handle Days With High Call Volume

    How Medical Practices Can Better Handle Days With High Call Volume

    Dec 21, 2021
    When you think of a contact center, you likely don’t think of a hospital. But, that doesn’t mean that a healthcare provider couldn’t benefit from the tools that call center agents have. See why giving your medical workers advanced CCaaS functions could result in higher productivity and patient satisfaction.
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  • Federal Government Plans to Make Over 2M Employees Permanent Work from Home

    Jun 29, 2021
    When companies were forced to implement remote working strategies in the face of the COVID-19 pandemic, many thought it would just be temporary. But when the year dragged on it became apparent that working from home may become the norm. This idea has been further strengthened with the US government recently creating plans for making 2 million employees permanently remote. See what this massive shift could mean for your business!
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  • Early Warning Signs Your PBX System is Failing You

    Nov 10, 2020
    The telecommunications industry has seen a massive leap forward when it comes to innovation. The traditional on-premise PBX system is being left behind with a newer, flexible, reliable cloud-based solution taking it's place. See how the pit-falls of the outdated PBX system are being fixed with the cloud!
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  • 5 Non-Pandemic Reasons to Encourage Working from Home

    Jul 14, 2020
    There has been a big focus on the benefits of work from home when it comes to COVID-19, but there are other benefits outside of a pandemic. Remote work comes with perks that your employees value that you, as an employer, also benefit from. Check out why you should consider remote work outside of a pandemic.
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  • Understanding Security in a Hosted Communications Environment

    Jun 23, 2020
    The push to fully remote working has come with its difficulties. With multiple hacked meetings happening recently it is causing many companies to reconsider their options when it comes to hosted communications. Read more to find what precautions you need to take to make sure that you aren't susceptible to these attacks.
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  • 5 Best Practices for Creating an Ideal Remote Work Environment for Full-time Employees

    Jun 16, 2020
    Working from home has its challenges, but with these five methods you can minimize the effects of this change and even thrive in a remote setting. Read to learn more...
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  • Can Manufacturers Find Business Continuity With the Cloud?

    Jun 09, 2020
    With a sudden change in how business is conducted and a shift in demand, manufacturers are feeling the effects of this global pandemic. To continue with operations it is crucial to find a unified communication solution that works for you. Read more to discover why migrating to the cloud may be the best option.
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  • 5 Hard Lessons Learned When Unexpectedly Moving to a Remote Workforce

    May 12, 2020
    Covid-19 has forced many businesses to adapt to work around the "stay at home" orders and many have faced some difficulties. Is your company prepared if this happens again and is it time to partner with a unified communications partner to be better equipped? Read more to find out.
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  • How to Protect your Team's Mental Health When Transitioning to Remote Work

    Apr 28, 2020
    The shift to remote working and a drastic change to people's social life has taken a toll on mental health. In this article we discuss ways to combat these changes and make working from home enjoyable.
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