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Selected Category: Swami Tech Talk
Know the Facts About Your Phone Numbers for a Smooth Porting Process
Jul 20, 2020
Moving your communications to the cloud comes with a lot of benefits if done correctly. One thing that you want to insure is done correctly is your company's phone numbers. Having a smooth porting process will allow you to avoid headaches like porting delays or improper billing.
Full story
What is the Mitel Revolution Mass Notification System?
Jun 24, 2019
In this Swami Tech Talk post, you'll learn about Mitel Revolution, the Mitel Mass Notification system for your business or organization. Be prepared for any emergency with Mitel Revolution.
Full story
How to Use Route Points to Assign an External Number to an Extension
Mar 29, 2019
In this Swami Tech Talk post, you'll learn how to configure route points within Mitel Director to dial an external number with an extension, and under what circumstances this is useful.
Full story
How to Configure Your Business Call Flow Schedules in Mitel Director
Mar 07, 2019
Understanding proper call flow scheduling in your Mitel Director is critical to ensure your callers have a positive experience when they call your business whether during normal business hours, after business hours or during the holidays.
Full story
8 Telecom Terms You Should Know when Working with Carriers
Feb 18, 2019
Another Swami Tech Talk Blog Post! This time by our talented Project Manager, Trish Cottone. In this post, she layouts 8 must-know industry acronyms that are important to understand.
Full story
Virtual Local Area Networks. Good for Me and Good for You?
Feb 07, 2019
This article is written by Ryan Cayton, our Advanced Enterprise Solutions Engineer. In this article Ryan shares his most practical and insightful tips and personal advice when working with VLANs. Enjoy the read!
Full story
How to Use Your Mitel Desk Phone with your Cell Phone
Oct 02, 2018
In this Swami Tech Talk post, we step you through configuring call forwarding and external assignment with your Mitel Connect Client.
Full story
What is E911 and Why is it Important for Your Business?
Sep 13, 2018
What is E911 and is it important to your business? The answer is yes!! We explain what you need to know in this Swami Tech Talk blog post.
Full story
Can I Add an After-Call Survey to my Call Flows?
Sep 05, 2018
In this Swami Tech Talk post, we address a question we frequently receive from our customers, "Can I add an after-call survey to my call flows?". The answer is yes and we show you how using Mitel's CPaaS, Summit.
Full story
Beware of Toll Fraud, Know How to Protect Yourself
Aug 14, 2018
In this Swami Tech Talk post, we discuss how to make sure to know how to protect yourself and your Mitel MiVoice Connect system from unwanted costly toll-free fraud attacks.
Full story
Change your ways and break free from your desk with these 3 Phone tips
Jul 10, 2018
Learn three easy ways to start using your Mitel Connect Client to break free from your desk and add flexibility and balance to your life.
Full story
Keys to a Successful Phone System Implementation
Jun 21, 2018
Here are some practical tips for making sure your phone system implementation is successful and stress-free.
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