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Blog Entries tagged as: ivr reporting

  • Post-Call Customer Survey Reporting

    What are Your Post-Call Customer Surveys Really Telling You?

    Jul 25, 2018
    Forget about hunches and gut feelings, it's IVR reporting that gives you real facts when it comes to analyzing post-call customer surveys. In this post, we step you through the facts provided so you can make the right choices that lead to improvements in your business.
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