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How To Stress Test Your Contact Center

Jun 17, 2015

Read some tips for how to stress test your contact center. This article focuses on the benefits of a stress test, and as it relates to ShoreTel's Enterprise Contact Center solution.
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Tips for Avoiding a Bad Cloud-Based Voice Experience

May 26, 2015

Learn why it's important to be aware of the potential risks that come with month to month cloud provider contracts.
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Why CT-Pros Doesn't Participate in RFPs

Mar 12, 2015

Learn why CT Pros does not participate in consultant based RFPs. Visit their website to learn more about their services.
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Why is CT-PROS the best place to work?

Feb 27, 2015

Located in the Midwest, Chicago, Milwaukee, Grand Rapids, and Indianapolis, Learn why CT-Pros is the best place to work!
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ShoreTel's Purchase of M5 is like the Flintstones to the Jetsons

Feb 13, 2015

ShoreTel's acquisition of M5 Networks helps expand solutions in the cloud thereby reaching into more market segments. A tour of their data centers were impressive.
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Sometimes Saying No to a Customer is Best for Everyone

Jan 19, 2015

In this article, learning to say to no to customers is described as an important element to the sales process.
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The Reason CT Pros is Growing is Simple…

Dec 02, 2014

In this CT Pros blog post, the NPS is defined with an informative infographic that's easy to read and understand for inquiring minds.
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CT-Pros, Elvis, Football, and Happy Customers

Nov 19, 2014

CT Pros customer wins Grand Prize raffle at the ShoreTel and Suds customer appreciation event for Packers Bears tickets.
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Running a Business Can be a Game of Inches

Oct 30, 2014

In this article by Converged Technology Professionals, the value of finding the right UC Partner is discussed as it relates to addressing business communication issues within an organization.
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A Strategic IT Partner Knows Perception From Reality

Sep 23, 2014

In this article you'll learn why businesses continue to choose CT Pros as their trusted IT partner. If you're looking for a trusted ShoreTel partner, contact us today.
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3 Easy Questions You Should Ask When Selecting a UC Vendor

Aug 25, 2014

Understand the ins and out of choosing the right Unified Communications vendor for your business. In this article, you will learn tips that will help you avoid costly mistakes and pitfalls.
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How to Choose a Unified Communication Phone System

Jul 31, 2014

In this article, we discuss how to choose a unified communications phone system that works for your business needs and goals.
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Insight and updates on UCaaS, CCaaS, cloud migration, and more

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